Frequently Asked Questions

Great Expectations Child Care Center is open Monday through Friday, 6:30am-6:00pm.

We are licensed to care for children ages 6 weeks through 5 years.

Fostering development and educational growth through daily curriculum is our program’s focus. Using the Infant/Toddler and Preschool Creative Curriculum philosophy, concepts and guidelines, our teaching staff create and implement daily lessons geared around the center’s weekly theme.

Prior to hiring, our employment candidates are put through a stringent screening process. This background check involves a NYS Statewide Central Registrar Database check for indicated cases of child abuse and/or neglect, fingerprinting and a criminal history check, a Staff Exclusion List (SEL) check through the Justice Center and thorough reference checks. Our candidates are also required to have an updated physical and Mantoux tuberculin test.

Enrolled infants are required to bring in their own breastmilk, formula, cereal and pureed baby foods.  Once your child is able to eat table food, our center will provide a nutritious breakfast, lunch and an afternoon snack.  Monthly menus are posted for your review on our website and on our bulletin board in our main hallway.

No, you are not required to sign a contract of care for any length of time. We will ask you to sign a Tuition agreement which specifically states that you agree to our policies and you agree to give the center a two week written notice should you wish to withdraw your child from our services.

We are committed to you as your child’s most important resource, and we value your daily input. We welcome and encourage your visits at any time; as good communication between parents and teachers is important for a superior parent/caregiver relationship. Parents and guardians are welcomed, and encouraged, to visit with their child throughout the course of the day and to join in on classroom activities. We additionally welcome phone calls throughout the day. We do ask that you be courteous to our teachers in remembering that certain times of the day, such as breakfast, lunch and before and after nap, are likely very busy times. Your child’s teacher will be able to give you her undivided attention during nap time (1:00pm-2:45pm), so if it is not an emergency situation, please call at this time to talk. If you need to discuss additional matters, please ask your child’s teacher for a list of available times when a conference meeting with you and your child’s teacher can be scheduled.

In an event that a classroom age group should be full at any time, your child’s name will be placed on our waiting list. As vacancies occur, pre-registered children on the waiting list would have first priority.

On your child’s enrollment form you will find space asking for the names of the individuals who are authorized to pick-up your child. You may authorize as many individuals as you wish in writing on your form. We will check the ID of the person listed to pick-up your child. A copy of the ID will also be taken and added to your child’s file. Please remember to keep this form updated with current phone number and address changes. We will never allow an unauthorized person to pick-up your child.

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Yes, the health and safety of your child is our number one goal. Our staff members receive ongoing training in health and safety matters, including first aid and CPR training.

Our goal is to meet the needs of each and every child. Not only is Great Expectations a peanut-free environment, but we proactively try to minimize the risk of possible allergen exposures once we are aware that a food allergy does exist. All classroom snacks and treats brought into the center must be store bought and contain an ingredients label. Labels indicating that products may have come into contact with, or were processed among, the allergen will not be served.

Please notify Great Expectations of your child’s allergy at the time of enrollment so that an individualized allergy action plan can be created.

Great Expectations is licensed to administer over-the-counter medications, prescription medications, as well as topical ointments.

Over-the-counter topical ointments such as diaper rash or first aid creams, sunscreen or insect repellent may be applied to your child with written parent permission. All other medications will be administered to your child only with parental and physician consent.

Teachers at Great Expectations are highly credentialed. Lead teachers at our center not only possess previous experience in the child care industry, but hold a Child Development Associate (CDA) certification, Associates degree or Bachelor’s degree.

Yes, Great Expectations Child Care Center is licensed by the New York State Office of Children and Family Services (NYS OCFS). NYS OCFS oversees the daily operations, safety and educational aspects of all operating child care programs.

Category: FAQ Page

Our building is secure at all times. Entrance into the building requires the use of a preprogrammed fingerprint. Parents and guardians who are regularly scheduled to drop-off/pick-up a child will have his/her fingerprint registered in our biometric access system upon initial enrollment.

Keeping our families involved with our daily activities is our priority. To do this, our center uses an electronic daily classroom communication tool, called Tadpoles.

The Tadpoles program will allow our teachers to capture special moments, take photos, and videos of the children in action, as well as send you classroom information. Daily observation of your child’s developmental growth is also documented by classroom staff as a means of assessing progress. You’ll get daily reports and notes right in your email or through the Tadpoles application on your smart phone.

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